International Management Consultants ([email protected])		Collaboration and Teamwork
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Services › Consulting Services › Benchmarking / Best Practices

Benchmarking improves performance by identifying and applying best demonstrated practices toward the company's operational areas.

Managers compare the performance of these products or processes externally to those of competitors and best in-class companies. It also reflects other operations within the company's own firm that perform similar activities.

The object of benchmarking is to find examples of superior performance and to understand the processes and practices driving that performance. Companies then improve their performance by tailoring and incorporating the best practice into their own operations - not imitating, but innovating.

Macro Level Benchmarks

Through our competitive intelligence, CBG, Inc. has developed benchmarks (Macro Level) for over 200 insurance companies in support of our client needs.

Our Clients use benchmarking to:

Improve performance, identifying methods of improving operational efficiencies and product design.
Understand relative cost positions and opportunities for improvement
Gain a strategic advantage by helping clients focus on capabilities critical to building strategic advantage.
Increase the rate of organizational learning by bringing in new and improved ideas into the company.

Benchmarking, Business Best Practices, Staff Production, Consulting Services, Performance Improvement, Organization Design, Business Process Reengineering,
Benchmarking/Best Practices, Strategic Planning, Customer Relationship Management, Call Center Effectiveness, Organizational Development Services, Coaching Performance,
Team Development, Organization Effectiveness Survey, Technology Services, System Integration, Project Management, Workflow Management, Industries, Alliances